Last updated: 10-09-2025

At SolutionPlus, we take your privacy seriously. This policy explains what personal data we collect, how we use it, and the rights you have under applicable laws such as the EU General Data Protection Regulation (GDPR).

1. Who we are

SolutionPlus (or equivalent registered entity) is an IT consulting and software delivery company. For any questions about this Privacy Policy, you can contact us at:

Email: admin@solutionplus.io

Address: [Insert Company Address]

2. What data we collect

We collect the following types of information:

• Contact information: When you fill out forms, request a demo, or contact us, we collect your name, email, phone number, and company details.
• Usage data: We collect technical information such as IP address, browser type, device data, and pages visited on our website.
• Cookies and analytics: We use cookies to improve your experience and tools like Google Analytics to understand website performance.
• Business data: If you work with us, we may collect billing details, project-related information, and communication records.

3. How we use your data

We use your data for the following purposes:

• To respond to inquiries and provide requested services
• To improve our website and services
• To send relevant updates, offers, or marketing communications (with consent)
• To comply with legal and contractual obligations

4. Legal basis for processing

Under GDPR, we process your personal data on the following bases:

• Consent: When you opt in for newsletters or marketing communications
• Contract: To provide services you have requested
• Legal obligation: Where laws require us to retain certain data
• Legitimate interest: To improve services, prevent fraud, and ensure security

5. Data sharing and transfers

We do not sell your personal data. We may share it only with:

• Trusted service providers (e.g., hosting, analytics, CRM tools) under strict data processing agreements
• Authorities, if legally required
• International transfers: If data is transferred outside the EU/EEA (e.g., to the USA), we ensure adequate safeguards such as EU Standard Contractual Clauses (SCCs).

6. Data retention

We keep personal data only as long as necessary to fulfil the purposes described above or as required by law. After this, your data will be securely deleted.

7. Your rights under GDPR

You have the right to:

• Access the data we hold about you
• Correct or update your data
• Request deletion of your data (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent at any time (for marketing)
• Data portability (receive a copy of your data in a machine-readable format)

To exercise your rights, email admin@solutionplus.io

8. Cookies

We use cookies to improve website functionality and analytics. You can manage or disable cookies in your browser settings.

9. Security

We use technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

10. Updates to this policy

We may update this Privacy Policy occasionally. Any significant changes will be communicated via our website.